Privacy Policy

1. Who we are

This website, nanochemazone.in, is operated by Aritech Chemazone Private Limited (“Aritech”, “we”), (CIN: U29304HR2017PTC070414), trading as Aritech Nanomaterials India, the authorized Indian distributor of Nanochemazone® Canada. Aritech is the Data Fiduciary for personal data collected through this website under the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

2. What we collect

• Information you give us — name, institution or company, designation, email, phone, billing and delivery address, GSTIN and the details of your enquiry or order, through forms, email or phone.
• Order and invoice records — quotations, purchase orders, invoices and payment references.
• Technical data — IP address, browser and device type, pages visited and cookies, collected automatically when you use the website.

We do not knowingly collect personal data of children, and we do not ask for sensitive data such as health or financial account passwords.

3. Why we use it

• To answer enquiries and send quotations.
• To process orders, arrange import, delivery and after-sales support.
• To issue GST tax invoices and meet accounting, tax and legal obligations.
• To keep the website secure and understand how it is used, so we can improve it.
• To send product or service information you have asked for — you can opt out at any time.

We process your data on the basis of your consent, for the purpose for which you provided it, or where required by law.

4. Who we share it with

We share only what is necessary with: the Manufacturer (Nanochemazone® Canada) when technical input, documents or custom work are needed; courier, freight and customs partners to deliver your order; banks and payment providers; IT, hosting and email service providers; and government or tax authorities where the law requires. We do not sell personal data.

Where data is shared with the Manufacturer or service providers outside India, we do so only as permitted under the DPDP Act.

5. Cookies & analytics

The website uses essential cookies to work properly and analytics cookies (such as Google Analytics) to understand visits. You can accept or decline non-essential cookies through the cookie banner and can clear cookies in your browser at any time.

6. How long we keep it

Enquiry data is kept for as long as needed to respond and follow up, usually up to 3 years. Order, invoice and tax records are kept for the period required under the CGST Act, 2017, the Income-tax Act and the Companies Act, 2013.

7. How we protect it

We use reasonable security practices consistent with the Information Technology Act, 2000 and its rules, including access controls, secure (HTTPS) connections and security software on our website.

8. Your rights

Under the DPDP Act you may ask to access a summary of your personal data, correct or update it, erase data that is no longer needed, withdraw consent, and nominate another person to exercise your rights. To make a request, write to our Grievance Officer below. We will respond within a reasonable time and as required by law. You may also approach the Data Protection Board of India if you are not satisfied with our response.

9. Grievance Officer

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with its date.

See also our Terms & Conditions of Sale.