Help Centre

Frequently asked questions — buying Nanochemazone® materials in India

Answers about ordering from Aritech Nanomaterials India: quotations, GST invoices, delivery, documents and custom requests.

About Aritech & Nanochemazone

Who operates nanochemazone.in?

nanochemazone.in is operated by Aritech Chemazone Private Limited, trading as Aritech Nanomaterials India, with its head office in Kurukshetra, Haryana. All orders placed through this website are accepted, invoiced and delivered by Aritech in India.

What is the relationship between Aritech and Nanochemazone® Canada?

Nanochemazone® Canada is the manufacturer of the products listed on this website. Aritech Chemazone Private Limited is its authorized distributor for India and handles sales, import, invoicing, delivery and customer service for Indian customers.

Are the products genuine Nanochemazone® materials?

Yes. Products supplied by Aritech are sourced from Nanochemazone® Canada. Manufacturer documentation such as the Certificate of Analysis (COA), Safety Data Sheet (SDS) and Technical Data Sheet (TDS) can be provided on request.

Should I contact Nanochemazone Canada or Aritech for an order in India?

For delivery anywhere in India, please contact Aritech Nanomaterials India at sales@chemazone.in. We coordinate directly with the manufacturer when technical input is needed.

Quotations, pricing & payment

How do I get a price?

Send the product name or link, quantity, pack size and delivery city through our contact form or to sales@chemazone.in. Prices for many materials depend on quantity, specification and current import costs, so we issue a formal quotation for each request.

In which currency are quotations issued?

Quotations for Indian customers are issued in Indian Rupees (INR). Each quotation states GST, packing and delivery charges and any other applicable charges.

Do you provide GST invoices?

Yes. Supplies are invoiced by Aritech Chemazone Private Limited with a GST tax invoice. Please share your GSTIN and billing address when you confirm the order.

Can universities and government institutes order on a purchase order?

Yes. We accept purchase orders from universities, research institutes, government laboratories and registered companies. Payment terms are stated on each quotation; advance payment is standard for new customers and for custom items.

How long is a quotation valid?

Unless stated otherwise, quotations are valid for 30 days because they depend on exchange rates and international freight costs.

Delivery & shipping

Do you deliver across India?

Yes. We deliver to institutions and companies across India by courier or freight, depending on the product and its hazard classification.

What is the delivery time?

Lead time depends on whether the item is in stock in India or must be imported or produced to order. The expected lead time is stated on your quotation, and we share tracking details once the shipment is dispatched.

Who handles customs and import duties?

Aritech handles international shipping and customs clearance. You receive a domestic delivery from Aritech with an Indian tax invoice — there is nothing to clear at your end.

How are hazardous or sensitive materials shipped?

Materials are packed according to their safety classification, with the SDS supplied. Some products may require special packaging, inert-gas sealing or restricted courier routes, which can affect the delivery time.

Products, documents & custom requests

Can I get a COA, SDS or TDS before buying?

Yes. Ask our team for the documents you need with the product name, and we will share the available manufacturer documents by email.

Can you supply custom specifications or bulk quantities?

Yes. Custom particle size, purity, dispersion medium, concentration, functionalization and semi-bulk or bulk quantities can be requested. We obtain feasibility, pricing and lead time from the manufacturer and quote them in INR.

Are your products intended for human or medical use?

No. Unless clearly stated otherwise, products are supplied for research, development and industrial use only and are not intended for human or veterinary use, food or drugs.

What if a product arrives damaged?

Please report transit damage or shortage with photographs within 3 days of delivery, and specification concerns within 7 days. See our Terms & Conditions for the full claims process.

Still have a question?

Our India team is happy to help.